Trust grows when leaders show up, stay present and invite tough questions.
从“大而全”转向“特色化”。邮轮需要找到自己的核心定位和目的地标签。是主打亲子、主打银发，还是主打文化主题？总要有一个突出的特色标签，才能支撑起高票价和用户忠诚度。，详情可参考新收录的资料
How does High Temperature affect my Life?，这一点在新收录的资料中也有详细论述
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